The Woman Warrior Essay Example for Free

The Woman Warrior Essay Women of Chinese culture carry an innate characteristic of uselessness in a country that esteems only men.   The men are strong providers, carriers of family names, and maintainers of family ideals and honor.   In a country where one child per family is the norm, the birth of a female is not met with glee, but more commonly remorse.   Maxine Hong Kingston challenges these roles in her novel, The Woman Warrior.   The author shares five tales of strong women from her cultural and familial history.    The title aptly describes the character’s often-imagined lives. The first of the five women introduced is the author’s own aunt.   No-Name Woman, an unknown relative of the past, relives her horrid tale in the form of a dubious lesson told to little girls upon reaching puberty.   Her uncelebrated life is used as a moral tale to stress fidelity to family and honor.   No-Name woman bore a child out of wedlock and killed herself and the child for the disgrace brought to the family.   The reader gets the sense of the woman’s inner strength by the description of her imagined livelihood as told by Kingston. No-Name Woman picks a chosen fate over the traditional Chinese role she is expected to play.   The next morning, I found her and the baby plugging up the family well, (Kingston, 5).   In choosing the family well, the suicide affects them all, highly symbolic of the disgrace, yet also physically tampering with their well-being at the same time.   Although No-Name Woman encounters mostly shame and destruction of her sense of self – in that one moment when she chooses her heart over her forced duties, she becomes a warrior woman – a woman who knows what she wants and goes for it, regardless of the heavy price of her shunning. Unlike No-Name Woman who exists regretting her decision, the tale of Fa Mu Lan follows an entirely different course. The story obviously depicts a warrior defying the typical female characteristics in Chinese tales.   Recently retold in a Disney film series, the role of Fa Mu Lan is well known to girls of all ethnicities today.   Kingston’s version, however, tells the tale from the present tense with the narrator often filling the position. Contrary to the stereotype, the family supports Fa Mu Lan as she goes of to battle the baron to save her family from his tyranny.   We are going to carve revenge on your back, my father said, Well write out oaths and names, (Kingston, 34).   Her parents readily accept the strength of Fa Mu Lan, sending her out to save them all.   The warrior status is cemented when she beheads the evil baron and gives reign to a peasant who will care for the people.   Men turn to her for guidance and protection.   Her husband even cares for their young baby, getting it out of harm’s way, while Fa Mu Lan fights the Chinese Army. Brave Orchid, Kingston’s mother, finds her warrior way in yet another far different way from the characters discussed thus far.   This story is one of educational bravery and the devotion to a better way of life.   Through the hardship of living husbandless in a harsh climate, Brave Orchid lives through the deaths of her children, using the monies sent to her from America to improve herself. She decided to use the money for becoming a doctor, (Kingston, 60).   The braveness of her choice far outweighs the status of Brave Orchid as a ghost hunter.   In a time of defeat and anguish, she finds her own way.   Although the mother appears obnoxious and cold throughout much of the story, it is in her history that the reader appreciates the bravery depicted in her name. Moon Orchid, the anti-thesis of many of the strong woman in the novel, comes across as weak and silly.   In following the children around and marveling at the wonders she encounters in this new country, Moon Orchid is forced to stand up to her felonious husband and attempt some form of recognition from him.   His direct dismissal destroys her sense of self and defeats her contentment. For a brief moment, the reader sees the strength of Moon Orchid in her easy acceptance of the truth.   But he gives us everything anyway.   What more do I have to ask for?   If I see him face to face, what is there to say, (Kingston, 126)?   She avoids the confrontation with her husband and solidifies her way of life.   Her strength comes from her avoidance, as though her inner sense of self knew he had forsaken the family and her foresight to avoid him allowed her a sense of normalcy, something stripped from her in the end. The entire novel shows bits and pieces of the author’s own sense of strength.   She fits herself into each chapter through direct commentary and inferred presence.   The reader sees the warrior side of Kingston in prevailing over the Chinese stereotypes and expectations of her more traditional mother.   The reflections are often times told from hearsay and inference, yet each tale forms a foundation for the author herself.   In the final chapter, Kingston shares a personal telling of her life. The reader sees her nastiness as a child in her reaction to the silent girl, her blatant hatred for many of the things her mother has tried to instill in her, and an honest questioning of the role of Chinese and American cultures in her life.   I dont know any Chinese I can ask without getting myself scolded or teased, so Ive been looking in books, (Kingston, 204).   The struggle for her between the two worlds was a difficult one.   She becomes the warrior by having the strength to reflect on herself and her foundations, the women of her life. The tales of the five women, and many others throughout the novel, depict a deep sense of woman fighting for their right to be as they wish to be.   Whether an unwed mother to the love of her life, the warrior queen to save all China, the educated liberator of her own children, the contended wife living in her chosen realm, or an accepted Chinese-American in an un-accepting world Kingston illustrates the right of women to be whatever they want – fighting for independence on the many fronts of societal norms. Works Cited Kingston, Maxine Hong.   The Warrior Woman. New York, NY: Random House, 1989.

If A Tree Falls in the Philosophical Forest, Someone Managed to Undermi

To truly think about knowledge brings about some interesting thought. When asked to think about knowledge, most individuals concern themselves solely with what they know such as certain subjects, theories or facts. In the grand scheme of things, this way of thought is seemingly only minute or even superficial. As human beings, we do not always considered how we come to know what we know. We often place are acquisition of knowledge lower in a taxonomy of importance. All too often, individuals take knowledge and its power for granted. However, individuals like Renà © Descartes and his work, The Meditations, provide a deep exploration of knowledge and all its facets. For every individual or scholar this work is very important in that it causes the reader to consider what we assume as truth and to envision a foundation for knowledge that is indubitable. The aim of this paper is to consider the role of knowledge in epistemology, to expose the concept of an indubitable foundation for all knowledge and the overall influence of Descartes on the imminent enquiries. First of all, I demonstrate that epistemology is the study of all that encompasses knowledge. Furthermore, I support the traditional epistemological concept of justified true belief by arguing that this model is largely relied on in the expectations of current empirical data. Second, I examine Descartes intentions, method and product, The Meditations. Following this review, I assert that it is impossible to find a true foundation for knowledge due to the unknown origin of human creation, the element of subjectivity and solipsism and the limitations of knowledge being indubitable. Furthermore, I critically assess that the Cartesian circle and Descartes presumption of God in h... ...rably thoughtful but is not without flaw and criticism. As stated, his goal and ambition is admirable in that he sought to support what his previous achievements, and those of many others, where fatefully resting upon. Whether scholars, students or just the individual interested in philosophy may agree or disagree with Descartes meditations, one thing I argue is truly beneficial about Descartes work is that doubt can be very valuable to our every day lives. All to often individuals take such facets of news, gossip, literature and theory all too seriously and fail to see the implications of implying indubitable confidence in what we accept as individuals. References Descartes, R. (2003). Meditations and Other Metaphysical Writings. Toronto, ON: Penguin Classics. (Original work published 1641). Lightbody, B. (2011). Philosophy 1F91 Lectures. Brock University.

Client care vrq assessment

As a mobile nail technician my procedures for encouraging the use of additional services and products are:- Via verbal communication to a new client upon discussion of booking an appointment. This may take place either in person or over the telephone. I will listen carefully to the client's request for a particular treatment and will ascertain what outcome they want from the treatment. I am then able to inform them of any additional treatment options I offer which would be of benefit to them.Via verbal communication to an new or existing client during the consultation process before he beginning of a treatment. For example if the client has booked a manicure treatment, having assessed their skin and nail type/condition, if their skin is dry I would take the opportunity to recommend a paraffin wax treatment to supplement the manicure and specifically target their dry skin. During the treatment, I would answer any questions the client may have and this may Include the recommendation of another service or a product that would be of benefit to them.As a rule I would not give advice during the treatment UNLESS the client asks I want them to feel relaxed and to enjoy the experience. Aftercare leaflets are given to each client which recommend products they are able to purchase from me, and each client is given a price list detailing all of the treatments I offer. When home based, my price list is on display under the glass top of the nail station. Promotional offers on seasonal treatments and/or products to encourage a client to try something new.When the treatment is completed I will ask the client if they would like to book another appointment and will take the opportunity to ask If they would like to try any of the additional treatments that they have shown an Interest In over the course of today's retirement. When explaining aftercare, and handing them an aftercare leaflet, I can advise them of any products they could purchase that will be beneficial to help maint ain the effect of the treatment they have had and improve on any condition they may have, such as dry skin.What promoting additional services means to the Therapist If self employed – an increase in income. If employed – an increase in income or commission. An increase in sales may lead to promotion. Positive appraisals and respect. Helps to keep therapist up-to-date with new treatments and products. May be given further training to broaden their knowledge. Helps to show to clients that you are experienced and knowledgeable, leading to an Increase In regular clients. Shows confidence What promoting additional services means to the client The client receives targeted advice for their particular needs.Makes the client aware of new treatments and/or treatments they have no prior knowledge of so they can make an informed decision as to what treatments they would like. Client will be able to maintain the benefit of their treatment for longer if they try new services recomme nded especially for them, and particularly if they purchase professional reduces to use at home in between salon visits. They will feel confident that they are getting the best care from their therapist. What promoting additional services means to the Salon – Increase in sales and therefore income.Gain new clients and an increase in loyal & regular clients. Keeps the salon up to date with new treatments and products. Keeps the salon competitive in an ever growing industry. Helps with stock control & rotation. If you have products not selling very well – a promotion on these may increase sales and help reduce stock. Why is it important to understand the features and benefits of your stock? Describe what is meant by the benefit of a product- The benefit of a product is what the product can do/achieve – for example the benefit of a hand cream is that is nourishes the skin.Products contain a variety of ingredients and different products will have certain features th at provide particular benefits, for example an exfoliated may contain alpha hydroxyl acids (Shahs) from fruit, the benefit of which is to exfoliate the skin and help the production of new skin cells. Understanding the features and benefits of the products that you stock enables you to use the most appropriate reduce for your particular client to ensure they are receiving the best treatment for them that will give them the best outcome.If you are knowledgeable about what your product features and benefits are you are best able to advise your client on products they could purchase that will benefit them, giving them the best service you can, along with helping you sell the product to increase your sales and therefore income. It is also important to understand the features of your stock, as particular products may be unsuitable for a particular client for example due to an allergy they may have.Explain the benefits of a service Manicure – A manicure improves the appearance of th e hands and nails, offering a beneficial treatment that can improve dry skin, weak or brittle nails and prevent damage to the nails and cuticles. Filing the free edge of the nail improves appearance and prevents splitting, peeling and breaking. Softening and removing excess cuticle keeps them tidy and healthy and prevents the formation of hang nails. Massage of the hand and lower arm increases circulation, aids the removal of excess fluid and toxins, relieves stress and promotes relaxation.Skin is exfoliated and rushed, feeling softer to the touch. For a client with weak, splitting or peeling nails a nail strengthener product could be used, and retailed to the client to continue using at home. A paraffin wax treatment complements a manicure, particularly for clients with dry skin. This warming treatment is also beneficial for someone with arthritis. Other treatments that could be offered are:- Hand Mask, this can also be used along with heated mittens. Warm oil treatment. Products y ou could retail to the client include:- Nail file, Cuticle Oil, Hand Cream, Nail Varnish color of their choiceHow would you recognize a client's interest and when would be the most appropriate time to talk about other services? I would recognize a client's interest by listening carefully to them, watching their body language and facial expressions (such as nodding in agreement, smiling) and by asking them questions to find out what they are looking for/wanting to achieve. A client may ask a lot of questions about a particular product or treatment and this would be a great time to advise them on other features & benefits of the product or services beneficial to them. They may moment on my skin or nails and I could inform them of treatments I use.If a client commented on the lovely smell and feel of a product during a treatment I could inform them that we sell that particular product so they could continue to use it at home. A client may spend some time reading through a particular se ction of the salon's brochure so I could ask if they had any questions about something they may like to try. A client may mention a holiday in the sun they have Just booked – a good opportunity to mention how lovely it is to have a pedicure to treat the feet before ongoing flip flops & sandals, along with a waxing treatment to be ‘beach ready'!The most appropriate times to talk about other services would be during the booking process when you are ascertaining what treatment the client would like – there is an opportunity here to give them a few different options. During the consultation before the start of the treatment, once you have established any particular problems the client may have, you could offer advice on other services that will be of benefit to them. During treatment there may be occasions where the client asks questions, which should be answered.They may also be keen to chat for example when their feet are soaking or when their hands or feet are in heated mittens or booties. (Although it would be inappropriate to discuss other services if the client is showing signs that they Just want to relax during times in the treatment such as during massage, soaking feet etc). Give a brief summary of what the following laws stand for: The Health and Safety at Work Act 1974 is the main legislation in the UK that provides the legal framework to ensure a safe working environment is provided for employers, employees and clients.Everyone has a duty to comply with the Act, including employers, employees and the self-employed. The Act places duties on the employer and the employee to promote high standards of health and safety in the workplace. Provide and maintain safe systems of work and safety equipment. Ensure the proper handling, storage, transportation and use of materials. Provide information, training and supervision. Provide a safe working environment. Have a written Health & Safety Policy and conduct written risk assessments. Look aft er the health and safety of there, for example clients.Some examples of employees duties under the Act are:- Take care of their own health and safety and that of others. Co-operate with their employers for example by complying with regulations to wear personal protective equipment (PEP) where necessary. To report any accidents, near misses and faulty equipment to the delegated Health and Safety Representative/Officer or Salon Manager The Consumer Protection Act 1987 protects the consumer by legislating that the products and services that consumers purchase must be safe and suitable for use I. E. Not defective.Products must be of merchantable quality and ‘fit for purpose'. There are strict measures for liability for damage caused by defective products. Government bodies are able to intervene to regulate the quality of products, and it makes giving misleading price information a criminal offence. The Trade Descriptions Act 1968 legislates that information provided by the manufac turer and retailer about products and services, must be accurate and must not be misleading. You should not make false or exaggerated claims about the benefits of a product or service to a consumer/client – to do so is illegal.Products and services should be ‘as described', be of satisfactory quality, and fit for purpose. The Sale of Goods Act 1979 and the Sale and Supply of Goods Act 1994 protect consumers when they buy, hire and return goods. These Acts legislate that goods must be:- Of good quality, as described, fit for purpose. The goods must also match any sample that a consumer is shown in-store. A consumer enters into a contract with a retailer when they purchase goods, and if those goods fail to meet the above standards then the consumer is entitled to a full refund or can make a claim under these Acts.The Supply of Goods and Services Act 1982 legislates to protect the consumer/client from the provision of a poor service or against bad workmanship. Under this A ct all services provided, for example a manicure, must be undertaken with reasonable care and skill and for a reasonable price and within a reasonable timescale. Treatment – Manicure. Possible links to suggest: Paraffin Wax Treatment Mask Treatment Hot Oil Treatment Exfoliation Hand Scrub Forearm waxing French Polish Finish Pedicure with matching or contrasting nail varnish color Natural Nail Overlay Nail Enhancements Purchase of cuticle oilPurchase of nail strengthener Purchase of nail varnish and/or backseat and/or topcoat Treatment – Pedicure. Possible links to suggest:- Leg and/or Toe Wax Manicure with matching or contrasting nail varnish color Nail Art Purchase of heel repair cream Treatment – Leg Wax. Possible links to suggest: Pedicure Waxing on other areas such as bikini, underarm Spray Tanning Purchase of exfoliating scrub Purchase of leg & foot cream Treatment – Facials. Possible links to suggest:- Eyebrow shape Eyebrow tint Eyebrow wax Lash tin t Lash extensions Make Up application or lesson Indian Head Massage Lip waxElectrolysis Purchase of eye cream Purchase of face creams/serums Purchase of make-up What is meant by the term ‘body language? Body language is non-verbal communication such as smiling, nodding, appropriate posture and personal space, eye contact. Treatments you would promote for each season:- Spring: Mother's Day Gift Vouchers . ‘Get ready for Summer' packages including Manicure & Pedicure, Facials, Waxing & Spray Tanning. Easter Nail Art with/without such as reflexology and Hopi ear candles. Exfoliation treatments such as micro determination, and body wrap treatments to ‘shed' your winter skin.Promotion of nail varnishes in spring colors – think of floral colors such as pink roses and yellow daffodils. Greens, lilacs and blues. Summer: Pre-holiday packages that include Leg, Bikini and Underarm Waxing along with eyebrow wax and tint and a pedicure. Bridal Package that includes brida l make up (trial and application on day), relaxing massage of choice and manicure with French polish. Spray Tanning Promotion such as 1/2 price matching file and polish on hands with every summer pedicure. Special offer on combinations of waxing.Promote pastel shades of nail varnish and make up and and/face creams that contain UP protection. Autumn: Target sun-damage repair with treatments such as facials, body wraps, exfoliation/micro determination. Spray tanning – ‘Keep your summer tan for longer' promotion. Halloween Nail Art. Bonfire Night Nail Art. Manicure treatments to promote nail growth ready for the Christmas party season. Promote autumn colors in nail varnish and make-up – oranges, reds, greens. Winter: Gift Vouchers for Christmas Presents. Christmas Party Packages – Manicures with Christmas nail art and Pedicures with Twinkle Toes.Body wraps and socials to keep skin hydrated during the cold winter months. Clients may not want wax treatments as regularly during winter due to covering up in warm clothes so a promotion of a buy one get one free/half price wax treatment e. G. Have a leg wax and get a bikini wax free or half price so you maintain your regular customers over the winter. Or a half price leg wax with a spray tan treatment. Promote the darker color nail varnishes such as black and blues and purples along with glitter finishes and anything that sparkles for the party season.How could you learn about new products or services for the salon? You can learn about new services or products for the salon in a variety of ways. It is good practice to continually refresh and update your skills by attending regular training courses and refresher courses which will keep you up to date with new techniques and products. Other ways are:- Subscribing to industry magazines and reading other literature for example from manufacturers, will keep you up-to-date on new products and services on the market.Researching new and other service s and products that via on-line research or via your wholesaler, other stores and manufacturers. Trialing the products yourself – use new products at home for a time to see the benefits for yourself. Receive other and new treatments to experience the treatment for yourself. Attend manufacturers sessions aimed at educating you on their products. Attend trade shows. Information sharing by all technicians within the salon. Ask questions/ shadow more experienced technicians. How will any new services benefit the salon?New services will benefit the salon by increasing the client base and therefore the salon's income. Existing clients will enjoy trying new treatments which they may then kook in regularly for. New clients wishing for these particular services will be attracted to the salon, and then may become a regular for that treatment and other treatments the salon offers. New services will mean the salon remains competitive in confident that the technicians in the salon are tra ined regularly to be able to provide the new services.The more services a salon can offer, the more the ability to adapt a treatment to suit a particular client. New services may bring a new range of products that that salon can promote for retail, increasing sales and income. Technicians will come multi-skilled and more knowledgeable, gaining client's confidence and helping to keep clients loyal to the salon. New services mean new training for the technicians which will keep them interested and enthused in their work, creating a positive working environment where the technicians feel valued.What are the main factors that might influence clients to use your products or services? Good Advertising and a good image. Positive word-of-mouth from existing clients. Convenient location. Technicians that are pleasant, professional, knowledgeable, with good presentation and personal hygiene. A clean and tidy salon. Competitive prices, loyalty schemes and promotions. A good range of services a nd products offered, that can be confidently tailored to the clients individual needs. Professional range of products.Client feels valued and looked after and has confidence in the technicians knowledge and abilities. How would you introduce a new service to a nervous client? The ‘hard sell' approach rarely works and could intimidate a nervous client. I would use clear verbal communication they can understand with no Jargon, together with encouraging body language and would be aware of the client's body language to indicate if they are interested or not, seem happy/comfortable or not, and I would ensure I am giving them enough personal space.Building a good rapport with a nervous client and demonstrating knowledge and confidence will help the client feel confident that they can trust my advice. Promotion of a new service should be timed appropriately. I would answer any questions the client has and let them sample the products that would be used, along with clearly explaining the features and benefits of the service, the length of time the service will take, the cost and the process involved. If they seem unsure – I would give them time to think it over and let them know they can call back anytime if they have any further queries.What factors must you take into account when selling a new service or product, especially if you cannot perform the treatment yourself? When selling a new service or product you must ensure you are complying with consumer legislation, for example the Sale and Supply of Goods Act 1994 and the Trade Descriptions Act 1968. You need to be well informed about the service and product – in particular you need determine if it is suitable for the particular client. If it is a high maintenance retirement – does the client have enough commitment and time to keep on top of it?You would need to know how long the treatment takes, what products are used – their features and benefits – and how much the treatme nt or product costs. You need to be aware of your client's body language – are they really interested in the sale or not? If you cannot perform the treatment yourself you will not be the best person to give the client advice as you may not be well informed about the treatment and the products used. The client may end up disappointed with the results which could lead to them making a complaint or not coming back to the salon.You could put the client at risk if you promoted a service or product you did not know enough about as it may be an inappropriate treatment for the client for example due to an allergy they may have. The client may sue for compensation and the salon may be held liable. You should find out what you need to know to answer a client's questions by asking a therapist who can perform the treatment and/or has received the product training. Or you could ask this therapist to speak to the client.If a client had reservations about a product or service I would clearl y and simply explain the features and infinite, using terminology they will understand. I would explain why this service or product would be advantageous for them. I would let the client try a sample of the product and answer any questions they have, demonstrating its usage. There may be some literature such as a brochure about the product/service that the client could read. I would not put pressure on the client, but allow them to take their time to decide. They may want to go away and think about it.If it is a treatment they are unsure about I would talk them through it step by step so they would know what to expect. The client may want to talk to a more experience therapist, or someone who has had the treatment/used the product. I would ask the clients questions to determine what they are unsure about. If they are concerned about the price of a product I would let them know how long it will last, or show them different size options. Giving appropriate and balanced information to clients is possible if you have good knowledge and experience with the treatments and products you use & sell.Keep up to date with training on existing and new products and services. Doing a thorough linen consultation, and asking the client questions for further information will mean you are best able to advise them on what is best for them, or alternatively what would NOT be ideal for them. Asking plenty of open questions which allows the client to give you more detailed answers will help you ascertain more about the client and their expectations. Noting the skin and nail type a client has will help you adapt any treatments for any particular problems they may have.You need to consider any financial restraints the client may have that might make a more ‘high maintenance' treatment unsuitable for them. They may or may not have the time or commitment needed to properly maintain some treatments, for example nail enhancements. Be honest with the client about their expectations à ¢â‚¬â€œ if what they want cannot be achieved you must tell them, and offer alternatives. The ‘hard sell' approach rarely works and the client will not appreciated feeling they are being pushed into a sale. Encouraged, to ask questions as a client becomes educated about a product or service by asking questions that are answered confidently and with knowledge by the therapist. If a client is educated about their treatment and the products they arches they are more likely to be happy with the service and effects of the treatment, and will be more likely to return to the salon for regular treatments. They will get more out of their treatment by keeping up with good homemade advice and by using products correctly.They are less likely to use products incorrectly therefore will put themselves at less risk of contra-actions following a treatment or use of a product. If the therapist questions the client, they will be best able to determine what treatment or product would be most benef icial for them, and be able to adapt treatments specifically for their needs. Better homemade advice can be given and the client will find the benefits of the treatment last longer and will feel valued as a client, and will feel confident in the skills and knowledge of the therapist.A client who asks questions, and is questioned by the therapist , is less likely to have unachievable expectations, but instead will know what benefits to realistically expect. Questioning the client gives you the opportunity to find out whether they have understood what you have said. Giving them time to ask you questions means they will not feel pressured, and you are more likely to build a rapport with the client. One question can lead to another, and you may get the opportunity to promote new services and products.Question 24, page 17 Ensure you have given the client all the necessary information about the product or treatment. They can still change their mind so stay positive with encouraging body l anguage and verbal communication. Ask the client if they would like to book their appointment now for the treatment, but do allow them time to make the final decision so they don't feel pressured – make sure they have your contact details if they prefer to call back at a later date to make the booking. If they are purchasing a product you can move the sale along by asking encouraging questions such as â€Å"Which size would you like to take today? , or â€Å"Would you like a bag for that? â€Å". Take payment from the client using the methods accepted by the salon Question 25, page 18 Some treatments are quite ‘high maintenance', for example acrylic nail enhancements. A client having acrylic nail enhancements needs to be made aware of the maintenance needed and therefore time to be committed to regular appointments for infill's and rebalanced. Once the client understands this – they can aka an informed decision on whether the enhancements are the right treatme nt for them.If a client makes a booking for a new and/or luxury treatment they have not had before it is important they understand how long the treatment will take – if they don't, they may end up running late for another appointment they have made which will spoil the treatment for them if they are feeling stressed about time. Clients also need to be made aware that it is important that they are not late for their treatment – it is unfair for the client booked in after them to have to be made to wait, and it may prevent this. This will lead to disappointment for this client.If a product the client would like to purchase is currently out of stock this could lead to disappointment – but if they are clearly informed when it will be available, and that you will track the order for them and contact them as soon as it is back in stock – you are more likely to keep them happy and keep them returning to the salon. Clear and effective communication with a client will prevent any misunderstandings and disappointment for the client. They may want to try a new treatment but it is only offered by a small number of therapists in the salon, meaning there is a longer dating list.Client's who are well informed are more likely to remain loyal to the salon. Theory Evidence Sheet 2 Question 1, page 19 Personal space is the area around a person that they perceive to be private, and if that area is intruded upon it makes them feel uncomfortable. The size of that area will be different to each individual and can be different depending on whom they are communicating with/close to e. G. Whether it is a friend or a stranger. Some people can feel very stressed and anxious when their personal space is invaded. They can feel threatened, upset or angry.Question 2, page 19 Feedback from clients on client care can be gained via the following methods:- In person via verbal communication – you or your Manager can ask your clients how they would rate the care they have received and whether any improvements could be made. Just be aware that a client could feel ‘put on the spot' when asked such questions in person and they may feel uncomfortable in giving an honest answer. Over the telephone – this could be done by the client's own therapist, the Salon Manager or another employee given the task to survey client's opinions on care.They ay be more honest with their answers than if asked in person. You would need to ensure you have up to date telephone numbers for your clients and this could be a costly and time consuming way to do a survey. By post or e-mail – using written communication. A short survey could be posted or e-mailed to clients. If done via post the clients answers could by anonymous therefore you may be more likely to get honest opinions. E-mail would be the cheaper option. The benefits of a written survey is that the client is less likely to feel pressured into completing it and can do it in their own tim e. You may though get a low response.Up to date client records would be essential to ensure you have up to date addresses and e-mail addresses. Via the Salon's website – clients could be encouraged to view the website and complete a short survey (anonymously if they wish). Clients may be more likely to complete a survey if they have an incentive such as a half price treatment or product. Any survey should be kept short and ask the most important questions first in case they do not get time to finish it. Feedback should show where you are doing well with client care and where there are areas of improvement needed. Training needs can be

Societies Effects as Indicated in The Love Song of J....

Societies Effects As Indicated in The Love Song of J. Alfred Prufrock Society gives us a set of unspoken rules and regulations that must be abided by or else society becomes ones own worst enemy; thus is Eliots message in his poem, The Love Song of J. Alfred Prufrock. This poem has been given a cynical voice in which Eliot tries to convey his message of modern society and its expectations. He is in a position in which he knows what the flaws in society are but does not have the courage or the ability to convey the message to the rest of the people. He fears what they might say and how they will treat him, will ruin him if he exploits society. Eliot gives evidence of the mockery society exhibits in line 41: They will say: `How†¦show more content†¦This establishes the theme and thus the tone of the poem. Towards the end of the poem the reader gains a sense of irony and sarcasm that is expressed within the tone: Till human voices wake us, and we drown (778). Human voices is supposed to represent a helping hand in which any person in trouble can be helped by humanity. However, these human voices only cause the person in need to drown in their words. This is ironic because, as indicated above, humanity is the coexistence of a fellow human with the help (if necessary and available) of another fellow human when he/she is in need of it. However, metaphorically speaking, the person in need in the poem (Alfred) only receives negativity and hostility from society and his fellow men, thus causing him/her to drown in the words of the human voices. This is the most important set back of society conveyed by Eliot in his poem. It is the last line in the poem and is the key to the poem. Also, Eliot uses other text such as that, which is in the lines, But though I have wept and fasted, wept and prayed, Though I have seen my head (grown slightly bald) brought in upon a platter, I am no prophet- and heres no great matter (777); as an allusion to indicate his inability to convey his message. He explains that even though he has prayed (perhaps for society) and wept and fasted, heShow MoreRelatedPresentation on a Short Poem Written by T. S. Eliot-Cousin Nancy1499 Words   |  6 Pages1888 in St. Louis Missouri and studied at Harvard and Oxford. It was at Harvard where he met his guide Ezra Pound, and under the encouragement of Pound, Eliot expands his writing abilities and publish his first poem: the love song of J. Alfred Prufrock. Eliot became an Englandcitizen in 1925 and received the Nobel Prize for literature in 1948. In 1965, he died in London, and his ashes were interred at the church of East Coker, England, the home of his ancestor, and also theRead MoreAnimation of a Statue2268 Words   |  9 Pagessensual dress imagery characterize Jordan as complex yet lacking in genuine character. Inside the showy foyer of the Buchanan household, â€Å"two women [are] buoyed up as though upon an anchored balloon,† high above the emotionally entangling force of society (8). Fitzgerald uses the synecdoche of dresses to cast the beautiful young golfer as some celestial being; with this figurative flight, she behaves like the god of deism who observes but does not interact with mere humans. In the absence of emotional